I signed up for Direct tv starting December. I spoke with the sales representative expressing that I was interested in a bundle deal (cable & Internet) and wanted to know if they had such a thing. The sales agent went on to describe that AT&T could be bundled with Direct tv and would allow ...
If DirecTV claims to be the best in customer satisfaction, then why did they send me a canned letter on my response for not being liable for 6 months of a service I never received, and for a service that I paid for for over 6 months. When I had called back in November which is in their records, and ...
I am hoping customers will read this before they choose a less than satisfactory company such as Directv. I had to move and I had always paid my bill on time. At my new address this company could not find a site. They did not even bother to look. I had to request a supervisor to come out and ...
My wife ordered Direct TV with the NFL Sunday Package and 2 Year contract for my birthday. She set an install date and even noted on the notes that we already had a 4LNB dish on the house. The install day comes and noone shows up in a 4 hour window so I call them. I get a person on the phone and it ...
On Friday, Dec. 13th, I called to inquire about setting up an account with them, as well as bundling one of their partners for phone/internet service. I was told, by a Mr. Rudolpho Gomez, that "yes indeed we can set that all up for you". After scheduling an appt. for installation (as well ...
I signed up for DirecTV's basic package for only 30 a month, first bill comes in the mail stating I owe 70 somehow. I called them and stated over and over again that I only wanted the cheap basic package, and never agreed to their "plus" package. After 3 phone calls they reduced my bill ...