I am pay services every month for cable that does not have any signal no matter what the weather is and they won't do nothing about it unless I spend more money. They have poor customer service and the call center is no help whatsoever. When I do call them they tell me to do the same thing every ...
DirectTV has the worst customer service in the industry. You get a different answer from each rep and because you need to call in so much. You always get a different rep and NO ONE evidently puts notes on the account or they do not read them. I have asked on more than one occasion for a manager to ...
This is the first company that scheduled me 4 times and still hasn't shown up. I've just cancelled them and recommend never working with them ever again! Each time they don't come they promise credit you some money or throw in a free program but when you ask them about it at the end they d ...
The following is cut/paste of my exchange with DIRECTV. Names and account numbers show as (delete). ...
On October 07 I paid 94.99 like every month for my cable services, I was surprised when I got an email on November 10 from DirecTV saying that they will cut my services off if I don't pay 258.37, on November 19 I made a phone call to DirecTV and I used the same debit card that I always use to pay ...
I have been a Direct TV customer for about 14 months and am very disappointed. I purchased an extra protection and service plan for a monthly fee and called them today to get my Dish realigned because we just had our house roofed due to storm damage. I have never called to use my service plan and ...