I have been a Direct TV customer for over 15 years!!! My bill is automatically paid every month so I am Never late with a payment. I had a slight Mix up with my payment method in October and it quit getting paid. I went to there web site in November and updated my info and thought I fixed the ...
I had been a Direct TV customer for a year and a half and never had any issues and always paid my bill in full and on time. I recently moved and scheduled an appointment for an installation at my new address on July 21st 2011. Prior to the installation date I informed Direct TV that the technician ...
I called Direct TV to inquire about why my bill has never been the $44.00 they promised me for 2 years. The rep. Was rude, could not answer my questions. He kept talking over me. They gave me showtime as a promotional come on but he said I was supposed to call at the end of the period to cancel. I ...
Received a call from Direct TV collections dept. Focus Receivables. They wanted a past due balance paid, I explained that this was discharged through bankruptcy last year. She said "great you f-ing bitch" and hung up. The calls continue day after day. The BBB has over 200 complaints ...
I had direct tv installed last March (9 months ago) and we have all the HD channels out more than working. I called several times and they blame the weather. Last time they said it was due to ice or snow and I could buy a heater and cover for it. I do not plan to keep this any longer than my ...
Sold my home and moved across town. I had been a loyal Direct TV customer for 6 years although my bill has steadily increased during that time. So, two months before the move, I canceled my Direct TV service. I asked for three boxes to ship back the receivers I had. They only sent one box and I was ...