Charged me for services they could not provide 541 dollars and was unable to talk to anyone who could fix this problem, never got passed dolts who answered phones. Worse consumer service eve ...
While I was in discussion with direct about getting my account paid up i owed 120$ there was an issue we were stuck on. I looked 1 day at my account and I was -500 dollars. My bank told me direct had been trying 5 or more times a day to run various amounts against a card that I had in the past made ...
Two weeks following Hurricane Irene, Direct TV was to realign our antenae and install receiver upgrades. Time to arrive: Friday between noon and 4; no one came or called. I called at Direct TV installation services5 and spoke to a supervisor, he promised the tech would arrive by 7:30. No tech and ...
In May I helped a handicap disabled lady get Direct T. V, because shes based on a fixed income. The lady had no credit cards or bank card. We called Direct T.V. For assistance that she could afford. It was $20.00 to start it and it would go in her name and after that she was to pay herself. She ...
I have been a customer of DirecTV for years! On or about 4th or 5th of July I had them hook up HD service. I was told that I had to have it for "24" months, but "was not" advised that if cancelled before the 24 mo's. There would be a "$440.00" cancellation fee.!! I ...
If you as I do have problems with Direct TV file a complaint with the BBB and as soon as possible drop them and run like hell, their customer service does not get better, it gets worse I would never recommend that anyone do business with this company, I would rather pay another cable company to ...