I am a 15 year customer who would like to upgrade, however, I am NOT willing to pay more than a new customer to receive the upgrades. My equipment is old and outdated and I have never received an upgrade. With AT&T I get a new phone every 2 years to show customer loyalty. With Direct TV you get ...
I just call direct tv talk to Flor i told her i needed a solution, am moving to an apt where is a lot cheaper then what am paying right now because i can afford it so i call her to tell her the new apt does not allow satelites and she told me the only thing she could do for me was give me ...
Poor customer retention policies. It costs much more to get new customers than to keep loyal 15 year customers such as myself. I didn't ask for new customer monthly rate but simply for FREE upgrade for old outdated equipment. I get new phone every 24 months with AT&T... They have enough sense ...
I had heard so many horribe stories about direct tv and should have listened They will always find a way to not give you something they advertise. Did the refer the friend and had someone sign up with direct TV. Because the person i referred didnt use the correct service to activate their service, ...
I called Verizon due to an advertisement I saw. Price was lower than current company and we wanted FIOS. Son has FIOS and loves the quality. Verizon did not have FIOS in my area but offered a Triple Package that was $109 plus tax and a one time fee of $20 for internet. The TV service was Direct TV. ...
I had direct tv installed last March (9 months ago) and we have all the HD channels out more than working. I called several times and they blame the weather. Last time they said it was due to ice or snow and I could buy a heater and cover for it. I do not plan to keep this any longer than my ...