Eceived wrong receiver and need direct to make it right. We had no way of knowing that it was the wrong receiver until we tried to use it after the installer left. Direct will not send replacement receiver without $283.00. The thing is this order was a mistake from the Direct TV Company. Why should ...
We ordered a hd dvr receiver to be installed with direct tv. We only got the hd receiver not the dvr and we did not realize the mistake until the installer had left. We called Direct and they want 283.00 by credit card to send another receiver even though it was their mistake. They said they would ...
I had direct tv for 13 years. I moved and got Time Warner Cable for 2 months. Hate the twc but the phone and internet for time warner is great. I went back to direct tv. Direct tv is the best satellite (tv) company in the united states. Rated #1 customer service! Love love love direct tv south ...
They have owed us 536 dollars that they stole out of our account back on Feb. 3rd 2010. I have been given every excuse in the book and still no money. Today I filled out a formal complaint with the Attorny General of Iowa. After reading hear and other web sites it is apperant that this is part of ...
First of all, you need to hire clearly speaking reps. And also reps. That know how to verify service addresses at the time of ordering so you won't be waiting and wondering why you're disconnected and the main issue here is to get the authorization from the card holder and because of this, I am ...