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A family of 5 from Australia had arrived at LAX via Delta, and was then told that they did not have onward tickets from Delta, despite the fact that they were holding first class full fare boarding cards. And that when this family insisted that they did have tickets, the Delta gate agent called LAX ...
We recently travelled from Hartford CT to Denver CO with my Mother who is disabled. At every step of the way Delta had provided a wheelchair for her convenience. They seated us at a bulkhead for easy access & made sure my Mom had plenty of time to board. The staff were friendly, helpfull & ...
I was misquoted on an airfare by the delta Agent, and when I tried to get the ticket corrected, I was ignored by the company after writing in a complaint as told to do by Customer Service... To add insult to the experience we were delayed 6 hours out on the flight and then had the flight canceled ...
We saved up skymiles for years to take my daughter on her graduation trip. We then payed all the fees to transfer the miles from my account and my brothers' accounts into my husbands account and finally had enough for 3 international tickets. (with the fees for transfer and the fees for booking a ...
I wrote a complaint to Delta about their flight 72 from New York JFK to Istanbul on September 11, stating that the couch cabin was about 100 degrees for about an hour before letting us get off the plane. Then they put us in a bus that turned the air conditioner off for about 30 minutes until we ...