Two Delta experiences during the past 30 days: International flight (Atlanta-Incheon and back) that featured broken seat trays and seats, slightly dirty aircraft, filthy bathrooms that weren't maintained for 14 hrs, indifferent/bored flight attendants who avoided work, marginal food. (Compare with ...
In July '08 I booked a flight for my 12 year old nephew. I told the agent several times that he was only twelve years old and that he was travelling alone. I was never told that there would be a $100 fee each way until two days before the flight when we rechecked the reservations. Maybe, just maybe ...
I was not aware of the $100 EACH WAY surcharge until getting to the ticket counter (after the round trip ticket was paid in full). I wrote a complaint to Delta who's boilerplate response was that it was standard operating policy to decline waiver of this fee. Although I informed Delta at time of ...
In some fairness, I will say that all airlines seem to be shirking their responsibilities to their paying customers. At these exorbitant prices we pay we deserve the very best and very rarely get it. I don't really care how nice the attendants are... If I am not on the flight I was scheduled or ...
I used Skymiles for a recent trip to Europe. Two Business class tickets at 250,000 miles each. This is the maximum allocation of miles you can pay for an award ticket. Halfway through my trip a family member died and I was forced to change my return flight home. What I learned afterwards is that ...
We got in plane from Atlanta to Portland Or. Out of 6 check bags only 5 arrived. After check with the counter a new tracking/file PDXDLXXXXX # issued to us. No one is will to help other then saying: we are sorry, we are sorry. As of 5/15 no one from PDX airport security or delta airline have any ...