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Dell
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Dell
Ripoff sold defective merchandise

I purchased a Dell desktop computer in July. After owning it for 2 months it went down, all I got was a blue screen. I called support and they told me I could pay $99 per incident or pay about $200 for a year long contract. I purchased the year long contract. Support was horrible. I was on hold for ...

Dell
Suggestions for dealing with Dell

I have been dealing with Dell's tech support and parts department for many years as an independent VAR. I frequently work on customers Dells and this is my experience: 1) I will NOT attempt to act as a proxy for my customers if they own a Dell Dimension. Dell makes this incredibly difficult if not ...

Dell
Appalling Customer Service ripoff

Since I purchased my Dell over a year ago, I had problems with my CD/ROM. It was making a grinding noise and wouldn't read CD/ROM's. I spent countless hours on the phone with Dell with roughly 10 different techs (the case number they gave me wasn't worth anything) and never got a solution. Each and ...