The purchase of a Dell laptop has been one of the most stressful if not worse investments I ever made. After spending hours on top of hours and not to mention numerous emails with your customer service over the past 3 years in reference to a Dell Inspiron 5120 laptop, I purchased in I felt it was ...
I bought a mouse at Dell when it was 20% off and I applied a $25 coupon, the receipt turned out to be around $5 when I finalized the purchase. About 2 weeks later, I found out that I was charged $38, which meant that no discount was applied, not even the original 20%. When I called customer ...
My current problems with Dell, there have been many, are with the abusive collection practices of Dell Financial Services. I have had previous problems with their support, service, and computers in resolving a cracked screen on my son's lap top due to design problems. That have been resolved to my ...
On April 25th I placed an order with Dell at Dell.com. The order was process and excepted and receipt issued, I received confirmation emails for the order soon afterwards. On May 2nd 2008 I tried to access my account to check on the order status and to schedule a payment to my account only to find ...
A little over a month ago I bought a laptop from Dell. The laptop was assembled in Nashville TN and shipped to me in Louisville KY (if you don't know where those two cities are, I invite you to use any of the online map services). Dell of course shipped the laptop via DHL — to turned a one day ...
My son was trying to pay off an acct with Dell. After much haggling they agreed on an amt to pay and the bill would be considered paid in full and reported to the credit reporting agencies as such. My son paid the agreed upon amt. And now Dell is refusing to report to the agencies. "Your acct ...