After three effective purchases with this specific organization, I thought assured putting an order for 2 more lighting features. Our purchase was positioned 3/31/07 and my charge card was cost instantly. I began calling for order position when nothing had appeared by July since prior encounter ...
For a 6 month period, multiple employees assured me that my order was soon to be delivered. I phoned them 27 times (all documented) and was repeatedly told my request to speak with a supervisor would be honored, but no supervisor ever called. When I finally informed them that I would report them as ...
Purchased many light fixtures and furnishings from / then received only one of two matching mirrors we ordered and PAID FOR. At least 15 phone calls over the past year have all been handled the same way by six or more different employees: "Let me research your account and get back to ...
I ordered 3 chandaliers on February 27. They made my electronic transfer on March 9. Expected delivery end of March. Began calling in April. Their "tracking" people promise to return your calls in 2 days. Never returned any calls EVER. Call "sales" extension - they will report ...
I ordered a light fixture from Decorating Etc. On 9/18/06. The light had not shipped after 3 weeks so I called to find out the status of the order. I got voice mail so I left a message but no one responded. I called 5 times with no response. Finally I called at the beginning of November to get ...
I ordered a light fixture on 9/18/06. The light had not shipped after 3 weeks so I called to find out the status of the order. I got voice mail so I left a message but no one responded. I called 5 times with no response. Finally I called at the beginning of November to get credit as they had ...