I am forced to use CVS Caremark because our company switched from Medco/Express Scripts. I was paying $75.00 for the drug through Medco/Express Scripts. CVS Caremark's price for this exact same drug is $176.00. I called to ask customer service why the HUGE price difference and they had no answer ...
Ordered by escript a prescription. There is nothing in place if the order fails. I was told when checking the status 3 days later that it was never revcieved. Doctor resent it. Checked 3 days later was told that my doctor was holding the authorization to ship. Was not told about the ...
I have contacted caremark nurmerous time since january regarding failure to access my account. Here it is 2/10 and still cannot access account. Reply is always that they are working on the problem and it takes time. A new year to purchase new prescriptions and obtain information for tax purposes ...
It has taken 7 phone calls to set up a prescription with CVS Caremark that I was supposed to start a few days ago. It was prescribed on a Monday. The doctor sent it to a regular pharmacy, but it needed to have gone to a speciality pharmacy. I called CVS Caremark to set up an account for the ...
I work for a dr's office. Last week, we were told by the patient's pharmacy that insurance required a prior authorization through CVS Caremark before approving the medication. They faxed us the questionnaire that CVS Caremark required for approval. It was given to the dr to complete, sign and fax ...
They are so unreliable with the service for consumers. Ex: a prescription was called in on the 17th paid for on the 23rd with a confirmation # provided and it was NEVER shipped, I called on the 28th and the amount went up over $100.00, and the needed prescription was put on hold. The information ...