Awful customer service. The website is very limited and not user friendly. Their policy is that the customer is always wrong and doesn't know what they are talking about. If you complain, the most you will get is a form letter saying customer service is a priority but the same issues happen over ...
My husband's company uses Caremark as its Pharmacy Benefits Provider. There was a glitch with the employee "on boarding" process that delayed receipt of our new Caremark member ID cards for weeks. The coverage was effective as of my husband's start date but we couldn't access the benefits ...
I have been a Wal-Greens customer for years and unfortunately my new medical requires me to use CVS. The pharmacy workers are the most rude, unfriendly employees I have encountered. It may be a San Antonio cultural issue but the employees lack so much customer service skills. One would imagine that ...
I just wanted to say how pleased i am with my pharmacist shana myrick at the cvs on blanding blvd. Jax. Florida store #00727 she always has a smile on her face she is very caring, compassionate, patient and knowledgeable i wish there wer'e more people "professionals" in the world like her ...
Caremark filled my prescription in november, December comes along and they refuse to fill. For 14 days they lied and gave me every excuse that i can think of. If you are looking to get your script filled DO NOT USE CAREMARK... They could care less if you are running out of meds, they will hold on ...
They are more interested in covering themselves against minute legal risks, and minimizing medication dispensed, rather than they patient's well being. The even override the quantity being dispensed rather than dispensing as the doctor prescribed. ...