In October, I mailed a check for the final payment on my Norweigan Cruise Lines Cruise to Cruise Value Center. They issued me a receipt for my payment, and never forwarded my money to the cruise lines. They went out of business in November, and I was out the $798 after they cashed my check. I have ...
In early Aug I used Cruise Value Center to book a 5 night Western Caribbean cruise for two scheduled for December. I chose CVC because of the choice of a premium offered with purchase - Either all tips paid or free travel insurance. I chose all tips paid and elected to purchase travel insurance for ...
This company is not to be trusted. They advertise free travel insurance or free gratuities. We selected the travel insurance. We received our policy from the insurance company, but 5 days before departure, we received a cancellation notice citing non payment from Cruise Value. You can't get through ...
Well, where do I begin? My husband and I used CVC for our wedding cruise & our honeymoon cruise, having booked through them a few times in the past. We are Diamond members with Royal Caribbean. We got several quotes for our wedding cruise, CVC's being the lowest. We met with Marilyn in person, ...
On May 31st, I’ve booked a cruise with them on Celebrity Cruises. Then, I’ve decided to change my option and ask them to cancel the first and book the second. No reply. One again, I’ve sent a message, no reply. Then I finally have sent a mail with the authorization to debit my cc for the ...
I have to agree about cruise value centre. I have worked with a lot of travel agencies and just plain and simple once they get your money they could care less about you. I have left several messages with questions and concerns and just have to keep calling back finally I will get someone. I ...