Cruise America
Found 12 reviews / complaints
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Cruise America
Ruined our vacation thanks to poor customer service and inadequate traveler's assistance

Cars & Transport Eric817 0

I recently rented a 24' trailer from Cruise America's Los Angeles (Carson) location with the intention of traveling to a campground near Kernville, California, which is approximately 200 miles from my starting location. I along with 14 members of my family departed for Kernville the following day ...

Cruise America
Bad service

Shops, Products, Services Rob Merrow 0

The following are the contents of the chargeback I filed with my credit card company to dispute the fraudulent charges put through by branch manager Brian at the Franklin Park Cruise America in Illinois as well as a followup when they contested my claims. Their VISA bank would not honor the ...

Cruise America
Franklin Park Manager Brian, Liars and thieves put through insurance charges for defective, unsafe RV equipment

Cars & Transport Jerry **** 0

Cruise America
Bad service

Shops, Products, Services Bobbie Carte 0

On September 14 I contacted Cruise America to see if they had a recreational vehicle available that my brother might need after evacuating from Hurricane Ike in Houston. I talked to Jackie, explained the situation and, unable to reach my brother because of power outages and/or cell tower phone ...

Cruise America
Horrible Fiasco

Traveling & Tourism Drahma 0

We just returned from Oregon where we attended a family reunion. We rented a 30' RV from this wonderful company and they made our dreams come true. No one showed us any video on how to run anything nor did they show us how to empty the black and grey tanks. Lucky for us my husband talks to a guy at ...

Cruise America
Charged us an extra day because they were closed!

Cars & Transport Rob & vicki xxxxxx 0

We rented an rv for three days - thursday, friday, saturday, and would return it on sunday but because they were closed on sunday they charged us a whole extra day even though we tried to return it sunday afternoon. It sat in our driveway and was not used yet they charged an extra day because no ...

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