Here is a copy of a letter I submitted on the Comcast website. I have been a customer for about 2 weeks after leaving them for Wide Open West (WOW) 2 years ago. The ONLY reason I went back to Comcast is because WOW, being a relatively new company in the Chicago Area, does not offer service. I guess ...
I have been a Comcast customer for a number of years. Until recently, Comcast was the only provider of broadband Internet connection in the Gaithersburg area where I live. From December of last year I have been experiencing intermittent connection drops with my service. With each failure I become ...
I tried to have internet / cable installed in my apartment July 23rd. The building was built in 1996 so it's not that old. They found that the line was bad. They said they would send someone to fix it and now it's been over a month later. I have no cable/internet and I received a bill for over $66 ...
When I moved into my new apartment, I called for cable because the complex here charged $300. For DISH to be installed. The guy shows up, only installs half of the job, did an incredibly sloppy job (wires not fastened down &c) and leaves without leaving ANY information on how it works, how to ...
First off, I take FULL responsibility for getting into this situation, so any one who wants flame me can just save their typing. Comcast is delaying the mailing of their disconnect notices to generate reconnection fees. Yesterday, the 29th of August I recieved a notice that my service will be shut ...
I'm a college student that need every penny I have. I have a cell phone so there was no need for me to have a house phone, so I decided to get cable internet. Big mistake! I have a few online classes, so internet at home is very important. First, they came out and set-up no hassle, no problem and ...