I called Comcast to find out about getting a HD cable box and turning in my digital box. They asked my telephone number. They said take the box to my local service centre. I took vacation time off from work went home and disconnected the box. When I walked into the centre, the counter person ...
My girlfriend, Judith Lamb, has been refused contact with customer service supervisors. Her service was disconnected accidentally by a COMCAST service person. She called and a representative restarted her service, however, her high speed internet was not connected as well as she was charged as if ...
I have never been able to get Comcast to fix problems with my cable TV and internet. They have missed several service calls and when they do come out they don't fix the problems. Comcast customer service is a joke. You go through a telephone maze and then they ask you the same questions when you ...
I recently moved into a new townhouse in Miami and Comcast struck a deal with the Association so that cable service was included in the monthly maintenance fee with no choice of provider left up to me. After moving in I had internet service added and was told that there would be no installation ...
Comcast cable has the worst customer service ever. Funny this is supposed to be a service industry and they suck at it! I tried to order service and called up several time only to get hung up on a few times. The other times that I did speak to someone they had conflicting stories / offers / ...
Two weeks ago I had my cable and internet installed. I have a TIVO, so I requested the cable CARD; and my appointment was scheduled on Sunday, May 25 between 1 and 4. The tech. Finally arrives at 5:30 pm, with a DVR. I told him that I do not need a DVR; I need a cable CARD for my TIVO. It turns out ...