My bag was stolen off a coach America bus last weekend. It contained $2,000 worth of fencing equipment in it—very difficult to replace! I've been on the phone with Coach America representatives in the Durham office for probably three or four hours since then, but although they HAVE insurance, they ...
I rode with coach America last weekend and my bag full of $2,000 worth of fencing equipment was stolen when we were in Illinois. We got back home too late to file a police report, and even with one, the coach america representatives won't file an insurance claim! This is disappointing because I ...
My wife and I took the tour to the West Rim on August 10. We were told that the bus would return to LV at about 7:00 PM. It did. However, it took two hours after that, mostly a looping ride through LV, to drop off people.By that time we were dropped off, it was 9:00 pm. We were tired, hungry and ...
I understand that bad things can happen and buses can break down, but I have no patience for almost 4 hours on an interstate in a disabled bus in the summer heat. I also have no patience when there seemed to be no urgency or concern for the welfare of elderly passengers and children. It was ...
I had booked 2 seats on Coach America Gray line for my relatives to go to Universal Studio departing from Disneyland Hotel, Anaheim, CA. I was instructed to be there to board the bus at 1105 am. I was at the designated spot at 10:50 am and inquired after the bus whenever any bus or van stopped ...