What a horrible experience! I have used Citibank credit cards for over 3 years. I pay all of my expenses on the card monthly and pay it off each month. I am always on time. I cannot believe the lack of customer service I encountered! A machine called my cell phone once or twice daily for weeks! I ...
Citicards sent me an offer to keep my account open by raising my interest rate or having my account closed. This was sent to me by mail, and I threw it out thinking it was a promotion. I have been a loyal customer for over 15 years and always paid on time and mostly above the minimum due. I went to ...
Fraud, plain and simple. I am unemployed and have not been successful in finding a job due to my advanced age of 61. Last year I contacted Citicards customer service, and they provided me with a payment plan of $275.00 per month, wherein they took the money electronically out of my checking account ...
We continue to receive calls from 859 283 8071. Today, Sunday, 11/13, we have received no less than four calls. When I answer, there is no one there, and while I wait, the phone disconnects. I view this as harassment and want them to stop. What can I do? ...
I made a payment arrangement in June for 12 months at a 0.0% interest rate. An automatic $106.00 was to be taken from my bank account every month. In January my purse got stolen, and I notified Citi Card just in case the thief attempted to use my card. Their system prematurely discontinued my ...
They just raised my interest rate too... I have been with them forever and was never late once. I called to have it lowered, and they did, but the rate changes monthly. I asked for the president/CEO of the company, and they told me to write to the customer service address... Yeah, I'm sure he's ...