What a horrible experience! I have used citibank credit cards for over 3 years. I pay all of my expenses monthly on it and pay it off each month. I’m always on time. I cannot believe the lack of customer service I encountered! A MACHINE called my cell phone 1-2 x daily for weeks! I was up to date ...
Citicards sent me an offer to keep my account open by raising my interest rate or having my account closed. This was sent to me by mail and I threw it out thinking it was a promotion. I have been a loyal customer for over 15 years and always paid on time and mostly above the minimum due. Went to ...
Fraud, plain and simple I am unemployed and have not been successful in finding a job due to my advanced age of 61. Last year I contacted Citicards customer service and they provided me with a payment plan of $275.00 per month wherein they took the money electronically out of my checking account on ...
We continue to receive calls from 859 283 8071. Today, Sunday, 11/13, we have received no less than four calls. When I answer, there is no one there and while I wait, the phone disconnects. I view this harassment and want them to stop. What can I do? ...
I made a payment arrangement in June for 12 months at 0.0% interest rate. An automatic $106.00 was to be taken from my bank account every month. In January my purse got stolen I notified citi card just in case the thief attempted to used my card. Their system prematurely discontinued my payment ...
They just raised my interest rate too... And I have been with them forever and never late once. I called to have it lowered and they did, but the rate changes monthly. I asked for the president/CEO of the company and they told me to write to the customer service address... Yeah, I'm sure he's ...