Citi Mortgage has been calling me for months asking for people I do not know, which I have explained to them repeatedly. I called Citi and told them to stop calling, as I do not have a business relationship with them, but four hours later they called again. I have had my phone number for many years ...
Do not refinance with Citi Mortgage. We responded to a mail offer to refinance our current mortgage, which they already held. They charged us a $640 non-refundable fee for the refinance. It was non-refundable even if we canceled the process for some reason. We sent in the requested paperwork twice, ...
I started a loan modification in Dec. 2008. I have not qualified 4 times and am now in a traditional mod. I was told I must make a payment in the $1,000.00s by Oct. 1, 2010. I tried all day on Sept. 22 for 2.5 hours on the phone to make the large payment. No one on the other end will handle my ...
Following much tribulation, documents, more documents and then more documents, Citi Mortgage declined my application for a refinance, and I am a current Citi Mortgage customer. However, it did not stop them from charging my credit card without my authorization, and they are now refusing to refund ...