Our mother recently received many telephone calls over the previous 8 weeks from a rude customer support representative attempting to collect a debt from her for an 18-year-old charge card that she never actually had!!! Where are our privileges as Americans? This will not be occurring to us... ...
I recently took Citibank up on a balance transfer deal of 3.9% for a year. I paid off two credit cards and mailed those checks along with my payment to Citibank. The payment was also due in two weeks. All of my creditors received payment and my balance transfers went through. Somehow Citibank did ...
I have been a customer for well over 15 years, and until the last ten minutes I had been satisfied with the Quicken MasterCard. I am a sales representative and travel every week. It is the only card I carry. I called customer service and told the representative my card had been lost. She ...
On Dec. 28 I tried to apply for the Citibank "online" easy bank account, so I sent a US$2500 check to Citibank. However, they rejected me, and they never returned my check. I called many times and they just told me "it was processing." Till now, I still have not gotten my check ...
I received an email from a person imitating Citi Bank. They even had a link to a website. Be careful. If you see a bunch of misspelled words and gibberish, it's them! Report them to your Attorney General and the FBI, which are investigating them. I have shown the email in order to make the public ...