Tried to return a defective product to the store and was told that I would be charged a restocking fee. Restocking fee policy is not in written form anywhere in the store, on the reciept or on the website. Asked to speak to the store manager and was told that I had broken the factory seal. How ...
The following is a letter I sent to Circuit City and cc'ed the BBB. Names and claim #s have been removed: I purchased a Samsung 50 HDTV from your Circuit City Lawrenceville, New Jersey store in May as well as an extended warranty agreement your company offers to its customers. Soon after purchasing ...
I had purchased a lap top from Circuit City in La. I entered the product key # and traveled to Lexington on business. Upon arriving there I had problems with the lap top and went to Circuit City in Lexington. They exchanged the lap top for me. I told them that I needed the product key # for that ...
Before Christmas, Circuit City was advertisng on TV, their website and in signs plastered all over their stores a "24 minute or $24 Gift Card Guarantee" If your order wasn't reading within 24 minutes of the time the order was placed online, you were entitled to a $24 gift card. Yeah, ...
On the 4th of December, i purchased a Sony DSC-S40 digital camera from Circuit City. The camera only function properly for about less than 1 hr of usage, and went dead. I brought it back on dec 10th, tried to return it but they said i will be charge for a "restocking fee of 15%", ...
My complaint is about customer service, and the merchandise that is being sold. It is sold as is or you can buy an extended warranty which is no good what I understand. Now to my complaint. I had a computer system bought for me because I recently became disabled so I could try to make some money to ...