My Cingular statement stated I had over 4000 roll over minutes to use. Apparently, this was an error and they removed my minutes without telling me! Now I owe $600 for this month and I am over my minutes for next month. How can they decieve me by telling me one thing and doing another (and expect ...
The following is a letter I sent to Cingular Wireless sometime ago. I never received any response to this or any of my other complaints throughout my one year contract time with them. I'm with Verizon now and MUCH happier. I'll never go back... Here's hoping you never fall for their bull sh* Attn: ...
April 7 Stephen M. Carter, CEO Cingular Wireless Glenridge Highlands Two 5565 Glenridge Connector, Ste 1401 Atlanta, GA 30342 Dear Mr. Carter: I am writing this letter to document the unsatisfactory customer service that I have received from Cingular Wireless. Last year, I purchased a cell phone ...
I am disputing this bill with Cingular Wireless for the following reasons: It was never explained to my husband or to me that we could cancel this contract by paying a fee. My husband took out the account in February. We were billed for two lines instead of one line per customer with two phones - ...
Cingular Wireless billed me for over 400 minutes of time they say "bounced off another company's tower" the previous billing period!!! Cingular said those calls used an AT&T tower, for example. I asked why this just started to happen? I believe AT&T had towers long before Cingular ...
When the area code where I live changed, I was told by a Cingular Rep. That my cell phone had to be reprogrammed. After she walked me through it; I spent the next two months talking to cingular technical reps and service managers and practically everyone in the company and they had no clue on how ...