December 5 Called to find out if they offered the service we needed. Unlimited internet access with USB cable to my laptop and family time. Phone service for about $100 a month and "Unlimited Internet Service for $19.95. We were so excited, we would have it all for a "fraction of the ...
In April I changed my rate plan to nationwide $59.99. In that plan it had 850 anytime minutes and 5000 night and weekend minutes. It also included unlimited mobile to mobile. I received my bill a few days ago for $571.52. Claiming I went $408.30 over my minutes. I work over 40 hours a week, so does ...
My letter of Complaint to Cingular: Cingular Wireless Attn: Complaints Department Glenridge Highlands Two 5565 Glenridge Connector Atlanta, GA 30342 November 27 To Whom It May Concern: I am writing this formal letter of complaint as your staffs are extremely unhelpful and it seems that no one at ...
Cingular wireless Customer service has went Down hill big time. Today I took my wife to a Cingular Store for customer support/tec support on her phone. We Drove 20 miles for nothing but to find out they took out the tec support part of the store and replaced it with a stupid sign that says this. If ...
We have been loyal customers to Cingular Wireless for approx. 5 years, never being late, never really had any problems that have not been resolved. Now starting in July our experiences took a turn for the worst. So the first month the bill jumped from around $150.00 or so to $457.00. Ok I had a ...
I ordered a plan and phones from Cingular Wireless - the authorized charge at checkout was $450.00 which I paid with my bank debit card. After ordering I later noticed that my available balance was way down and called the bank. Cingular had put two transactions instead of one. I called them and ...