Company is using fraudulent "Bait and Switch" tactics to lure customers to purchase their products. These people advertise that their "bundles" start at $29.99 for their "select" product and increase by $20.00 dollars with each pkge increase: "silver pkge" ...
I have contact Charter multiple times with proof of the internet slowing down around 12 Midnight PST. To me, the modem seems to be the problem. They just won't listen, or they blame my router. ...
Ad in out tv/internet 3 yrs got fed up called charter corporate at 314 965 0555 and got the respect and discounting to make up for the 1000's lost on my website work tournements and other online activities ...
What a ripoff on their internet service If you want to go in different rooms to access the internet you have to pay an additional charge WiFi When I was with uverse you could go to any room and connect it did not make a difference without paying extra come on just to go in a different room Anything ...
I call yesterday for service in Spanish for fine some solution to my bill, I need call more that 3 times but this customer representatives cut my conversation many times, and transfer to other areas, because no have basis knowledge for resolution of problems. I have one contract for two years, with ...
I was originally paying $111.86 a month for extended cable internet. I was promised a $99.97 a month rate if I let them add charter phone service to my account, which I let them do. I'm now paying $135.84 a month which is much higher than they lead me to believe. Granted $15 a month is for taxes ...