Carmax does not allow pre-purchase inspection of their vehicles. Once you pay your money and drive off the lot, do NOT expect quality customer care as a follow up to your purchase. After having purchased a high end luxury vehicle from Carmax and taking it to a luxury brand specialist for a ...
"No Hassle, No Haggle" would certainly NOT describe the unbelievable experience we have had over the last two days with CarMax in OKC. Became quite clear to me towards the end of this nightmare we were being duped. We were sent on wild hunts for documentation and did so for 8 hours, many ...
I like the way Carmax did business, it is easy. The prices are high, but I was thinking I was getting hand picked best-of-the-best used cars. The financing is simple, as they always approve you through their CarMax Auto Finance at whatever interest they want to spit out. The first car I bought was ...
I bought a car from Carmax In March, a convertible beetle. I was told how GREAT their 125 point inspection was. I was sold a "bumper to bumper" extended warranty only to find out it was not at all a bumper to bumper warranty. Nothing on the top was covered by this warranty. I took it to a ...
I recently purchased a 2003 Econoline Van from Carmax Orlando. About three weeks into driving it started sputtering and misfiring badly. I took it into the shop, (2 days) down. They replaced the coil. A week later on my way to work it startes the same thing! Misfiring badly. I was two days out of ...
Bought a van from carmax last summer with a bumper to bumper warranty. AC broke this summer. Took it there to get repaired. Was told that we would owe $75 if covered under "warranty" and if not, then whatever the total cost would be. They worked on the AC, while doing that they broke ...