Former employee of carmax, i've overheard their sales agents speaking, there attempting to sell cars so bad they're telling people in a round-about method to turn in the present auto if they're inverted and they'll have them funded on a single of there vehicles, then they give there present vehicle ...
In 2007 I bought a 2005 Dodge Ram 1500. The salesman was excellent but the service department and store managers were insulting and deliberate liars. On my way home after I purchased the vehicle I heard a brake noise. Being a mechanic for the Federal Governement before I retired, I knew exactly ...
I bought my car (Kia Sorento) in 2005 with 30,000 miles on it. I also bought the Maxcare Extended Service Plan which turns out to have been a big mistake. It started with a sensor going out which cause my car to stall. I took it into Carmax which was fortunately covered under warrenty. It took ...
Below is a copy of a letter I will be sending to Carmax's corporate office, since unfortunately no one at this particular location seems to care. This is seriously the very first time I've posted something like this; like most people, I make mistakes and forget things sometimes and try to be ...
Modesto CarMax Service Center sold us a 2005 MINI with faulty/worn run flat tires which ALL now need to be replaced after only 10k miles / 2 years of driving. They originally tried to sell us the car with regular tires but we caught that and asked for new ones. They offered to buy them for us and ...
I purchased my VW Passat 99 in October of 09. We purcahsed a used car that is a bit older to keep our costs down. I trusted Carmax because they supposedly have a 120 point inspection - which is how they suck you in. One month after purchasing the vehicle, I needed a new exhaust pipe. Carmax fixed ...