Capital One
Found 653 reviews / complaints
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Capital One
Repeated document requests and account restrictions after card approval

Business & Finance Anonymous 82903 0

In August I applied for a credit card with Capital One. I received correspondence from them requesting me to mail them a copy of my Social Security Card and Drivers license, since they could not verify my information. Since I still had a limited credit history, I accepted the request as reasonable ...

Capital One
Late fee from time zone cutoff caused over-limit fee

Business & Finance Carebea 0

Because they go by a time zone where they are located my payment (done on the internet) was late. I was charged an late fee, which then caused my account to be over the limit! There goes another fee (overage fee). When I contacted them I was not very nice but the rep. was even more uglier than me. ...

Capital One
Over the limit fees charged after annual fees were added

Miscellaneous Xlenda 0

I have 5 credit cards 3 are mine and 2 my husbands. Our accounts have been charged over the limit fees after they added the annual fees. I been paying the minimum payment they requested and they still are charging my accounts the over the limit fee. I don't understand if I am paying the amount they ...

Capital One
Payment protection fee charged for over three years without signup

Business & Finance Albert163 0

I have been a Capital One credit card holder for 4 years. I am responsible for what I have charged and pay on-time if a payment is necessary. However, that being said, Capital One has been charging me a payment protection fee for over 3 years. Totaling the monthly fee for over all these years it is ...

Capital One
Card replacement problems and rude supervisor on service call

Cars & Transport Pissedoff24 0

I am so pissed! I have never received such bad service my whole life! This is a series of events that just keep getting worse. I lost my Capital One card and asked for a replacement. It took several calls to have my card replaced because the person I spoke with kept confusing my card number with ...

Capital One
Credit protection cancelled after layoff, citing a late payment

Miscellaneous Rodney143 0

I had Capital One as my credit card. I had been laid off and paid for years for the credit protection just in case something ever happened to my job. When I called Capital One about my layoff they said that they canceled my credit protection. I asked them why and they stated that my payment was ...

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Jorge,

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