I ordered an item from them. Got the confirmation email that said "We will not charge your credit card until after an item ships." I come home a couple of days later and my wife tells me that Discover called confirming the purchase. I said great, the order must be on the way. I went to ...
I had ordered the product from Buy.com, when I trace the order on the buy.com website, it shows it has been shipped via Fedex. When I see the tracking number on Fedex, it shows package has been accepted on my behalf, I am sure nobody has accepted the package atleast at my apartment. The Fedex ...
I have made couple of purchases with Buy.com in the past, but I never had to contact them at all so never knew that they don't have any customer service. Last month I saw their newsletter that they are giving a External Hard Disk with big mail-in-rebate. The price attracted me so I ended up buying ...
I purchased an X-Box 360 from Buy.com that was delivered defective and unusable. I tried to use their internet return merchandise link (there are no phones numbers provided ANYWHERE on their website), only to find out that my item was a "special return". What this meant was that the item ...
I ordered a 'special edition' DVD/CD/T Shirt pack as an advance order for my daughter. We ordered in late June and the release date was July 1. July 1 came and went and no pack arrived. NO email, notice or confirmation but the card was charged. This was to be a gift, and July 13 comes and goes and ...
I ordered a Garmin C550 navigator system from Buy.com. When I received thanks for my order it was indicated that I had ordered four of this item. Several complaints to them to correct their mistake was fruitless. They claimed that they were unable to cancel the order. I finally got an Email from a ...