We recently purchased a GPS product. And found that it was damaged and not what we wanted. We called them and asked for refund and they won't issue an RMA. Later on after researching the company online and on usacomplaints. Coms, we found that the company has been defrauding many customers by ...
I purchased a product that didn't work as advertised and tried to return it. Could not talk to a person, only was able to email them. Customer servcie was absolutely NO HELP. Finally got it returned but they charged me!!! I was going to purchase something more expensive... NOT ANY MORE! YOU ...
We ordered a Black & White Recon DVR Clock Camera with built in recorder for $509.00 on 10/31 which does NOT work. After 3 weeks & roughly 15 hours on the phone got an RMA# to return. When returned, they inspected saying that it was scratched and blamed us for using it. We returned the item ...
Brickhouse Security is available of picking out distinctive items, creating them METHOD below level and over charging. Possibly these products don't function or they're useless. For example: The Kid Person system, Hardware Press Pencils, Cameras, etc. Their return policy demands an RMA number to be ...
I purchased a GPS tracker from them with the idea that I could locate someone within a "maximun of 30 feet". When training with them on the phone, the first locator identified the unit (which was in my home) as 7 houses away. Much farther then 30 feet.in the training they now change their ...
A wireless internet camera system was ordered on 5/10/08. The package was received on 5/22/08 and when inspected, was missing the camera. The package contained 1 receiver and 2 power supplies, but no camera. I contacted Brickhouse Security the same day (5/22/08) by following their procedure of ...