Very unpleasant customer service. I Was never told that my brake pads and rotors were out of stock. I think they only have one customer service rep. Everytime I call to check my order it is always the same unpleasant person that gave me the runaround. I tried to cancell my order, they said I can ...
I contacted Brakeplanet via chat many times on the status of my Rotors after waiting 7 weeks from date of order. Each time I was told they're at the Finishing vendor for zinc coating. A total of 12 weeks have gone by and the status has not changed. I asked them to have the Finishing house get my ...
I want the refund that has been promised to me. 453.97 ...
I ordered discs and pads for my VW Cabrio online on a Saturday evening. I got an email response right away (the same evening) showing the order had been sent via UPS Ground. No tracking number listed when I checked the order status. Seemed a little fishy, but I remained hopeful. After 5 days with ...
Ordered rotors and after 2 months of waiting, I canceled my order. I was told via the live chat, which isn't there no more. That I would receive my refund in 48hrs., going on 2 weeks and no refund. From the looks of it, many of you, like myself have not or are still waiting on a refund. I wish all ...
I contacted Brakeplanet via chat many times on the status of my Rotors. Each time I was told they're at the Finishing vendor for zinc coating. A total of 12 weeks have gone by and the status has not changed. I then cancelled my order and was promised 100% refund in 3-4 days. A week later I've ...