My husband ordered a personalized "two hearts become soulmates ring" from the bradford exchange for our anniversary. The order was originally placed in January. We had to wait until March 26 according to this company to order a replacement when the first ring was never received. On May 6, ...
I ordered item from THE BRADFORD EXCHANGE Guaranteed by Christmas. Well, it's Christmas morning, guess what never came? I called them 3 days ago, because i never received email conformation, tracking numbers, etc, etc like i was supposed to directly after i ordered. She lied and told me the ...
I ordered by the deadline for christmas. I called 4 times the week before to make sure it would arrive on time and was told it would. Called today 12/21 and was told by a supervisor that it wouldn't arrive on time even though all the reps said it would. I asked the supervisor what am I supposed to ...
Ordered a figurine which has not arrived after 6 weeks and no response to the 6 emails sent. I dont believe that i will ever see my money or the figurine so i have contacted visa to find out wether i am covered or not as i feel that is the only way i will see my money again, very poor service, just ...
An item that i ordered and paid for has never been deliverd. When ordered i was told mid oct. The only way you get to speak to a person is if you call the order line. The last time i spoke to anybody was on 7th nov when they said a cheque would be sent for £16.99 to cover postage and 10% off the ...
Bradford Exchange lied to me 3 times so far about when I would receive a bereavement pendant I bought myself after losing our baby! It went from 10 days that that it would arrive to not even shipping for 2 months! They are scam artist and they are sick because I am already going through SO much! I ...