Below is just a content of my unique notice to Borders.com telling them of my encounter while buying online. Below that's their reaction, and lastly, my response for them. I've eliminated private information for example my login & account number. It's interesting that I actually informed them ...
Sent: Monday, Jan 17 12:25: 49:000AM To: [email protected] Subject: "Website Maintenance" or putting the 'ice' in 'service'? Borders Support [Incident: 212070] I have tried THREE times to place my order: The 1st time, after I entered all my payment information, I was sent to a ...
I had been in edges guides a couple of days before and that I noticed a person request a supervisor. Once the supervisor arrived he was really rude and used phrases like mess it and garbage and had been truly rude towards the client. The client needed a discount on anything and also the supervisor ...
Below is a copy of my original letter to Borders.com informing them of my experience while shopping online. Below that is their response, and finally, my response to them. I have removed personal information such as my username & membership number. It is ironic that I even told them in my ...
Do not ever order an eBook online from Borders. On Dec. 6 I ordered and paid for a book that their web site said was an eBook. After I paid, when I clicked on the download link I got an error message saying the book was not available for download. I called Borders on the phone and they said it ...