I called Blue Rhino regarding a damaged product (Skeeter Vac) I received. I had no problem getting through and I was told to submit proof of purchase. I did this and included a video and picture of the damage to show that it occurred prior to shipping. I received no response from three emails, even ...
I purchased a gas grill with a 20lb propane cylinder and a back-up tank. (which I paid for and is mine) Up until recently I was able to exchange them at my local Lowes store and received 20 lbs of propane for the exchange. This is no longer the case. Now, when I exchange them, I get 15lbs of ...
Many consumers have failed to not read carefully, the information printed on the sides of the plastic sleeve that Blue Rhino places on it's refilled cylinders. There is a note that says "IMPORTANT NOTICE - If you exchange for a TriSafe2 cylinder, it must be returned to Blue Rhino. Fill centers ...
I went to exchange my tank (which was a rhino tank) and the store clerk informed me that it would be $38.00 not the $18.00 I usually paid because of this new tank. Now the extra they charge to exchange these should more than cover this. When I traded in my brand new grill tank I did not recive a ...
Here is a tip for consumers about the Blue Rhino propane cylinder exchanges. When you exchange your gas grill propane cylinder for a Blue Rhino cylinder these tanks can only be refilled by Blue Rhino. They are replacing the valve in the tank with a valve that requires a special tool in order to ...