On April 14 my husband and I went into Best Buy store #125 on and purchased a 50 inch Sony Grand Wega Hi-Def television. We were also informed that we should also order the hi-definition tuner and dish for the best possible reception and bought those items as well. Our salesperson Isaac (I don't ...
Customer service and knowledge of Best Buy employees is at an unacceptable level. I purchased a laptop at the Cedar Rapids, Iowa store. All of the sales staff were very friendly once you were able to get one to help you. I was then talked into purchasing a $25 performance and maintenance service ...
Purchased titanium refrigerator 3/22/04 at best buy in waterford. Conn. They made me pay upfront for the whole thing ($1400) and informed me it would be delivered 4/12. They were a no show and i was informed that i had been wiped out of the computer and they would reschedule me for 4/23. Both these ...
We purchased a Whirlpool Duet Washer & Dryer with 5 yr extended warranty. When delivered door did not swing as ordered. Repair was called came out, said hold door shut (yes this is a new $800 dryer), would get parts, never heard back. Called service again promised svc person would have part. ...
I purchased a computer from Best Buy on Nov 16. I picked out a computer that had a pentium and 120 gb hard drive. I then left the store while they were persumably setting up the computer. When I returned I did not look at the computer I paid for it went home and set it up. The last computer I had ...
I received a rewardzone card from Best Buy, promising 5,000 points, a point for every dollar spent, a welcome kit and a 10% store coupon on my first purchase. (Feb. 25 2003) It took almost 10 months of badgering to get my bonus points and the points for my purchases. I never received my welcome kit ...