I am a responsible person who has not bounced a check in years, so let me start by saying this is not a rant from a "crazy" person who is angry because I incurred overdraft fees. One morning about 2 weeks ago, I woke up, got the kids off to school and sat down to check my bank accounts. I ...
I placed a 500 deposit into my account and was given 100 dollars released. I used 95, and they charged me a 35 fee. When I called the customer service line, they said, "Oh well, it's not really available, so you should have known that," and got nasty with me. I asked for a supervisor and ...
My wife and I opened a joint savings account together. She was previously married, and the divorce papers she received from the court showed that her first husband was solely responsible for paying on an equity line that was foreclosed on. BB&T withdrew $4500 from our joint account, and when ...
BB&T has been my bank for nearly 30 years, counting the years with the small bank it acquired. I once worked there too, so I know how the place runs. Not long ago I slipped up on my account, only for the second time ever, and ended up $30.00 overdrawn. I spotted the mistake fast and deposited ...
Ranked #1 by JD Powers and Associates in customer service! You are kidding, right? They must have paid someone big bucks to be able to say that on one of the many customer service phone numbers I called, provided by either branch offices, my own statements, and their corporate headquarters in NC. ...
I recently cashed a $400 check drawn on the same exact bank. My wife has an account and signed below me, and I was still charged a fee for cashing it. This is only the second job I've had in all of 2010, and no one is bailing me out of debt, but BB&T steals $6.00 from me to cash a check. ...