Called them on 05NOV04 to make an reservation to have my car picked up in Boston, MA and transported to Los Angeles, CA. Gave them my info CC and they said they could pick it up on 10NOV or 11NOV. I asked them before I confirmed about the pickup date and they said, "no problem". 12NOV04- ...
This is the letter I sent to AutoTrail last September. My father has been on and off the phone with them and our bank, trying to get my money back. As of today, November 17th, they still won't refund the money. I am in debt because of the costs from my cross country trip, which could have been ...
I contracted Autotrail to ship my car from New York to Ft. Lauderdale, Florida. I am still waiting for my car, almost a month later. I cannot get my money back and I have called everyday to find out what is the status of my car. I have been hung up on, cursed at, threatened and intimidate. I have ...
I have read all other complaints regarding this company and i wanted to add mine too. The owner guy, Greg, John, Frank, he goes by so many names (i guess to protect himself) is rude, arrogant and always hangs up the phone. I called to help my in-laws retrieve a refund of $1000.00. He immidiatly ...
My husband was leaving for Kosovo and I was leaving for Afghanistan so we needed to ship one of our vehicles back to North Carolina from Honolulu, HI. My husband contacted Autotrail Transporters to ship our vehicle. He talked with the company over the phone and they faxed a contract to him and had ...
I work for a company that has moved cars for Autotrail. This company is a broker. If you call and sit on hold, you will hear about their "elite fleet" of trucks that move cars for sports figures, movie stars and judges. This company does not have any trucks (gee, no elite fleet?). They ...