On 01.18 2012 in the store ATT Edgewater, NJ we bought Iphone. Amount was around 100 dollars. We paid more 10 dollars, because in the store they have no change. But, the following bill was 137 dollars. We had spoken with manager of the store and he has explanations. We said OK. We pay again. But, ...
Complaint revolves around customer service at AT&T. Why did it have to take 7 calls and unbellievable hold times for the 7th CSR to give me proper information??? These people don't care and what's more, don't know answers and are definitely inept at problem solving... Obviously not trained ...
I am writing to let you know that I am dissatisfied with your service for the following reasons: Unrealistic claims about your coverage-your maps should better match your service. . Too much waiting time before I get to talk to a customer service personnel. . Rude replies from the representatives. ...