My name is lenore herrera. I live on the outskirts of what seems to be a good coverage area. On a daily basis i get dropped calls, static, or just don't receive my calls. I have spent hours over the phone doing technical things to try and rectify the situation. I even swapped out the phones. Still ...
Since our wireless bill has been coming for a family plan (we have three cell phones on plan), they have been charging for the second line as an additional line when it should be covered under the family plan and any line after the first two are added lines. Here is the link showing the rates. ...
AT&T cellular has an Upgrade Fee of $18.00 per phone that has been applied to a Family plan that has been in place for 2 years of a 2-year plan and we merely wanted to re-up that plan. We had 3 iphones and one Razor phone on the plan originally and moving to 4 iphones for a 2nd 2-year plan only ...
AT&T suddenly without warning shut off my data service. They originally told me the data system was down and later told me that I had exceeded my 5G network allowance. I checked my contract and my AT&T Aircard (data) says noting about 5G as a matter of fact it is and has been unlimited ...
I am, soon not to be, a brand new customer with ATT after changing over and being a T-Mobile customer for 10 years. I'm not a tech-type person and tend not to changes things if it works. This would only be the 3rd phone I've had had in 10 yrs. AT&T's predatory phone sales reps are horrible and ...
I have been an AT&T customer for many years and have just switched to Verizon because I am very unhappy with the customer service at AT&T. They simply do not work to keep their customers happy. ...