I have been on the phone twice tonight, first time for thirty five minutes and the second for 23 minutes. The second time I asked to speak to a supervisor and was told there is not one available, this is not the first time I have this unacceptable experience with this company I guess I should go ...
I believed the advertisement. Advertisement states in 1/4" high letters, "Bundle and save! Choice bundles with a DVR starting at $89/mo for 12 months." And "Get 3 services starting at $89/mo (1 for footnote) for 12 months. One-year term required. See p. 24-25." The footnote ...
It's been 3 weeks since the original order was placed to have my number ported over from another carrier. AT&T, through their lack of communication, has caused delay after delay. First, they were missing some information, that I found out about after the initial port date when I called to find ...
On October 28, I contacted the AT&T technical support regarding my frequent internet connection problem and the customer service representative suggested that I switch from U-verse internet elite to U-verse internet pro. The problem was still not resolved so I again contacted the technical ...
Uverse has been 'phasing out' for about two months now. They have told me on the phone, when I finally get through to a human being, at first that there was nothing that they can do, then they hung up on my 81 year old mother several times, now it won't work at all and they want to come out AGAIN ...
I setup service with an ATT rep. Yesterday for a service technician to be at my home between 4PM and 9PM. I called at 8:30PM wondering where the technician was and they told me they've overbooked. This is not the first time this has happened and to add insult to injury they make it almost ...