If you are thinking about getting Uverse set up - be prepared for a horrible experience. Long wait times on the phone, no shows from installation techs and no remorse once you actually get a live person to speak with. ...
I signed up for internet service for a year, I paid a whole year upfront which was $234 and the connection charge which I think was $35, I was gone for 6 months, my daughter had a baby and my other daughter had an emergency hysterectomy so I never even thought about this because I only signed up ...
AT&T DSL: I am very displeased with AT&T DSL customer service. First they are very poorly trained I have had nothing but problems with billing and tech support Today I spent over 4 hours on the phone trying to resolve a billing issue. I was disconnected several times. Last month I had a ...
February 13 After 27 phone calls to AT&T in regards to my internet service, they sold me a service thru ConnecTech to assist with highly technical solutions if their own DSL group was unable to resolve an issue. I was charged 55.00 on my credit card and could access this service for 5 days. ...
Worst customer service; services and products that don't work well; internet is super slow; they installed the internet service a month after we got it, but started charging from the beginning; it took us several calls to fix this issue. When they offered the service, they said it was going to be ...
About two months ago, we ordered ATT for all our office operations - 3 landlines, a very expensive T1 line, U-verse and two iPhones. I wish we would have never opened that box of surprises. every service we have ordered through then has been terrible except the iPhone plans. First of all, the T1 ...