I am writing this review as I am placed on hold with the service department. I am attempting to pay a bill for service in which I never had, and a modem that they lost. After talking with a representative who claimed they never received the modem back I was apparently placed in collections and was ...
I swear to God, every time I try to get on the internet, it gets worse and worse. First of all the speed is slow, and now it keeps giving me the "broadband is disconnected" literally EVERY minute. It annoys the HELL out of me. I have lots of online assignments and research to do online so ...
I tried to order DSL and DirecTV through AT&T. They took my credit card information and ran a credit check on me BEFORE they could tell me that they don't even offer service at my address. Their online system didn't have a problem taking my order, nor did the first customer service rep I spoke ...
This past May I reported to AT&T that my DSL was not working. After doing all the testing from their end, ATT determined that it appeared to be problems with their DSL wiring and they Would send someone out on that following Tuesday. There would not be charges. No one showed up and I continue ...
I have had internet service with these clowns since November. My bill has changed on a monthly basis from 19.95 to 47.95 then 27.95. I have contacted customer service also on a monthly basis to hear time after time the problem has been resolved. Got put on hold for 45 minutes waiting for a ...
Omg I have been going through problems with att for months. They owe me 180 dollars and say that they are going to send it but never do. I have called several times but I keep getting hung up on and transferred to different departments just to get hung up on again. I have lost time from work and ...