My sweetheart and that I requested furniture from Ashley on January 1st, our purchase was over $8,000. Ashley furniture was designed to provide our furniture on 3/27/10. Your day before delivery-we obtain a phone stating that of our furniture can come aside from the mattress. I had been about the ...
Bought furniture 5 yrs ago and paid $159 for a 5 yr warranty. Terms were if warranty was not used then money would be refunded in full. Went to get my money and they refused to give the refund. I never buy warranties, but this was a "no brainer" since I would get the money back. ...
I bought a bar table and 6 seats from Ashely Furniture in Cherry Hill. The salesperson was excellent but anything following the purchase continues to be horrible. The client support specialists are rude so when i named nowadays to request a fix to chips in my own desk I had been informed that I ...
I called the store in February stating my 3 pieces of living room furniture needed repair (cushions were becoming mis-shapen on furniture less than 1 year old). The repairman was scheduled to come by at 5 pm on 3/17/10. Terese Levalle called 3/15 to confirm the appointment. When the repairman was ...
Purchase a sofa/loveseat less that three months old and the material on it is defective. They sent out a person to look at it and of course it is something that "is not" covered under their warranty It has taken a month to even get a manager to call me back and then they inform me (very ...
I purchased leather furniture from Ashely shop in Findlay shop three years before and that I also purchased the guarantee with it. The furniture began ripping about six months after I got it. Ashley store recovered the 3 items. About 8 weeks later it began ripping again. I named the warrenty ...