I am absolutely livid. I have had nothing but problems for a week now I went to a AT&T store and they sent me to an Apple store. I was told I would be seen by appointment only. I go the next day 10 minutes early for my appointment and was skipped by a lady with no appointment who shows up ...
I think that Apple in store customer service might be the best in the world. Tell me a store that does a better job the Apple. Easy to find the employees, they are ready to help, they are friendly. They are doing it right. ...
I received a $50 prepaid Visa credit card for Christmas, which I used to download some new Apps from Apple for use on my iPhone. A few days later, when I tried to download new versions of Apps, I was told that I owed Apple $38. I did not see how that is possible, since I did not buy any Apps except ...
Every time I have to have anything to do with Apple's phone support, I vow never again to buy anything made by this company. It's quite staggering how hopeless they are. And Apple somehow manages to have a reputation of "everything just works." First, they have a completely hopeless voice ...
My roommate purchased a $10 giftcard for me through iTunes gifts on Facebook. The gift page on Facebook says that I am to either click the redeem button "below" or enter the code "below" on the iTunes store page. However, there exists neither a redeem button nor a redemption ...
Recently, I accessed the Apple Store website to purchase an Apple Mac Pro computer. In the course of this purchase, I intended to utilize a gift card. I opened the site, configured the computer and entered the gift card information when prompted. Upon checking out, the site froze and I repeated the ...