I started out 2 mons behind and they offered a special forbearance program to see if we could get on a program - maybe lower payments or something like that, and I made the scheduled payments as agreed and I didn’t here from them close to end and I called them they advised me I didn’t qualify for ...
A frustratingly difficult company to deal with – impossible to talk to anyone other than incompetent lowly paid service reps. The terms of our original loan were horrible. After two years, (just after the loan was purchased by ASC), our monthly payments jumped up by 800 per month. This resulted in ...
In May Americas Servicing Company was to have paid off my mortgage loan from Washington Mutual for me. I have just recently learned this past April through looking at a copy of my credit report, that the Washington Mutual Loan was not paid off as promised by Americas Servicing Company and ...
Wow! Didn’t know there were that many out there having the same issue with ASC. We, just like the rest of you, started our loan modification well in advance so that when it came time our modification request should have been handled. Of course when we started calling about the progress we were ...
I used to work for ASC (Wells Fargo) in the Loss Mit department. I worked for them for about 8 months. In that time I watched and heard many stories of how people are losing their homes. In all honesty most of the time the people that you are talking to don't care if you lose your home or not. Most ...
Since late ASC has added bogus charges to my mortgage, falsely claiming that I did not have homeowner insurance, had not paid my property insurance, etc. They even set a letter that Wells Fargo had cancelled my insurance! Not true! I have been on the phone with them several times weekly... They ...