In 1998, I used my American Express card to buy a years' subscription to an online continuing education site. It wasn't that great, so I didn't renew. They charged my card anyway. I disputed it, Amex reversed it. No problem, right? Wrong. 3 years later, I see that the same CEU company has charged ...
I was required to pay minimum payment due of $37.00 at due date. I call them up to pay over the phone 20 days in advance. I did, and representative confirm my payment of $40.00 as I wanted to pay. But later, checking my Bank account, they took only $30.00 out of my balance. Point is: They wanted to ...
Had platinum and blue card accounts. Paid for first year of platinum-$625- and never used them. Cancelled when I received the renewal. Received another bill, ignored it. Blue cards cancelled without notice one month later. Have been customers for 25 years. Amex claims we never cancelled platinum ...
I assist my mom, who is 82 years old, in managing her financial affairs. In doing so, I saw her most recent billing statement from American Express. They automatically billed her for a program that she did not sign up for. This is in complete agreement to the Report #218191 that I saw on the ...
12/22/08 I received a $50 American Express gift card as a Christmas gift from a friend in Plano, TX. I tried to use the card that very evening at a nearby Walmart to purchase some last minute gift for my child. The self-check out would not accept the card so I asked an employee to finish my ...
I have an "excellent payment history" according to AMEX. I have paid large sums down every month. My business has grown 3 fold over the past 6 months. Needless to say I've been in need of a credit increase. I wanted to give them my business so I waited the mandatory time to request a ...