Please contact me because he is very stressed about the situation and I do not want to upset him further. He and his finance just graduated from law school and get married in May. They booked their honeymoon via Amex Travel and the initial order did not go through and they never... Ever even later ...
I recently booked flights for the end of April (it is now the end of February) through American Express Travel on US Airways. I have been a card member for 21 years. I made a mistake on my return flight reservation and did not notice until 36 hours after booking. It was an obvious mistake (one ...
I recently made a room reservation via Amex Travel on the phone about 3 weeks out from date of check-in. The first thing I mentioned to agent was that I remembered seeing Lowest Price Guarantee on the room/hotel I was interested in. The booking agent said to submit the claim after making the ...
I made a Marriott hotel reservation with American Express Travel using American Express points for part of the cost. The reservation was processed incorrectly, putting me in a lower grade room than I paid for. When I call American Express Travel they will not cancel the reservation and correct the ...
I took a business trip and booked through the American Express Travel site. I returned from my business trip and needed to expense my trip to the client. In order to do so, I need an itemized receipt (taxes, fees, base rate, etc). I didn't get one from them, so I called the hotel. They said I ...
American Express Travel needs to cancel the current reservation they have in place (which they made via Travelocity without telling me; they gave me the impression the reservation was being made directly with Marriott) and ensure that the correct reservation is made. I need to be able to go to the ...