American Airlines
Family Denied Boarding With Open Plane Doors and Luggage Delayed Days
On May 18, my family, Anne, a sixty-eight year old grandmother, Connor, a two year old toddler, and Laura, Connor's mother, were returning to New York after coming to Saint Louis for a graduation. We knew we had to check in at least 30 minutes before take-off. We were alerted to this fact by a sign ...