When my microwave quit heating, I called Whirlpool and was referred by them to their authorized service repair company, A&E. The tech came out and diagnosed the problem and said he'd have to replace 2 sub switches. He did not have them with him. (Despite this being a relatively common problem ...
After 8 weeks of screw ups by the corporation in efforts to repair our completely new Whirlpool machine (to ensure that is six visits plus they were OVERDUE FOR EVERY ONE), the final specialist quit our machine with tubes damaged but informed people it had been fized. It flooded our whole ...
On June 3rd we had an A&E service tech come to our house to look at our Ice maker. It was no longer making ice. He stated it was a very common problem with Amana icemakers and he was surprised it lasted 8 years. We agreed to the replacement cost of $393 for parts & labor. He had the part on ...
On May 7, I called for my Priority One Service on my Neptune (Maytag) washer and unfortunately was connected with A&E Factory Service. This was the beginning of a long and frustrating experience. The service "technician" (and I use this term loosely) arrived late costing me a full ...
Used to do not review, instead document a brand new criticism. A&E is just a company, they could not stack stock extra parts for several models available. Therefore we CAn't blaim them for almost any waiting times for component ordering. But, their "specialists", nicely, I actually ...
This national service just fails, flops constantly. Makes appointments that are not kept. Sends repairers without skills. Then makes new appointments, repeat same several times. Orders parts, then fails to use them. Bills excessively for work not done.incapable of completing repairs. Repair work ...