I purchased an Acer netbook (AOD250-1026) at a large retail store. I began having problems with the touch pad and wireless component about a year later. My first call to Acer customer service was resolved with my netbook being sent to the repair facility in TX. Since the technicians could not ...
I purchased in September an Acer Aspire netbbook and it came with the accessory kit which included the mouse, the external hard drive and the mouse. I had to contact technical support several times on this brand new netbook. The usb port on the external hard drive broke. It is the piece inside the ...
My daughter's Acer netbook screen developed a crack without a reason. We contacted Acer and was told to send in the netbook for repair. They did not provide postage, I had to pay to send it in using either fedex or UPS. After sending it in I received a call from Acer saying that the cracked screen ...
Feb. 12th 2009: I contacted Acer customer support because my ac adapter for my new "Aspire One" burned up, almost burned my couch. I spoke with Dwan (she spelled it for me) and was told to return the adapter to: Acer America BOA-RMA 1394 Eberhart Rd Temple Tx 76503 I packaged up my burned ...
On November 18 I purchased the Aspire One computer from Acer based on the price as well as their advertisement stating: Give your kids a fun and exciting way to experience the Internet and A child's perfect first computer". I purchased the extended warranty as well. The computer worked well ...
Bought an Acer Aspire 5735 for my daughter for Christmas. Opened it up Christmas Eve to get it set up, just to find out it has a bad hard drive. Spent several hours on hold and on the phone with Acer tech support just to be told to take it to Best Buy to have them fix it. Best Buy could replace the ...